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Unrecognized file format ?
Posted: 05 Mar 2021, 23:22
by Animationriver
Hello.
Why does this plate appear when I press the buttons on my Wacom remote control?
Why do I have to restart my computer to fix this?
Re: Unrecognized file format ?
Posted: 06 Mar 2021, 02:13
by D.T. Nethery
It's a bug that will be fixed in the next release version 11.5.1 . (coming SOON!)
Does it force you to restart ? When it happened to me I just click OK on the message pop-up and it goes away. (sometimes takes two or three times clicking OK).
Re: Unrecognized file format ?
Posted: 06 Mar 2021, 16:21
by Xavier
Definitely a bug. Some weird code related to the clipboard management in MacOS, that I didn't dare to remove.
It should not appear anymore in the 11.5.1, sorry for the disturbance.
In the meantime you may try to grant full disk access to TVPaint, it helped some users.
Re: Unrecognized file format ?
Posted: 09 Mar 2021, 20:15
by Animationriver
Xavier wrote: ↑06 Mar 2021, 16:21
Definitely a bug. Some weird code related to the clipboard management in MacOS, that I didn't dare to remove.
It should not appear anymore in the 11.5.1, sorry for the disturbance.
In the meantime you may try to grant full disk access to TVPaint, it helped some users.
I don't know where to grant full disk access. I have full access by default. I didn't think about this limitation. I do not understand. The error is sometimes there is sometimes not. I'm getting used to.
Re: Unrecognized file format ?
Posted: 09 Mar 2021, 21:00
by D.T. Nethery
Animationriver wrote: ↑09 Mar 2021, 20:15
Xavier wrote: ↑06 Mar 2021, 16:21
Definitely a bug. Some weird code related to the clipboard management in MacOS, that I didn't dare to remove.
It should not appear anymore in the 11.5.1, sorry for the disturbance.
In the meantime you may try to grant full disk access to TVPaint, it helped some users.
I don't know where to grant full disk access. I have full access by default. I didn't think about this limitation. I do not understand. The error is sometimes there is sometimes not. I'm getting used to.
System Preferences > Security & Privacy > Privacy > Accessibility add TVPaint as an application in the list.
and/or under Accessibility , in
Full Disk Access
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