Page 1 of 1

BUG REPORT: Exporting video bug on MacOS 10.14.6 from TVP 11.5.1

Posted: 19 Mar 2021, 20:11
by skomdra
Hi,
we are experiencing a bug when exporting from the project display tab in the full range mode. Instead of exporting the whole clip it exports, at random times, just the first clip, or a bit more than that, but not the full project. However, when we uncheck the full range box and manually choose in and out points, then it exports the whole thing. It repeated couple of times, without any reason, so it is most probably a bug. Thank you for the consideration.
Best regards

Re: BUG REPORT: Exporting video bug on MacOS 10.14.6 from TVP 11.5.1

Posted: 24 Mar 2021, 13:03
by Matthieu
Hello,

Thank you for noticing this. I seem to be able to replicate this behaviour: we're going to look into this issue. Could you please tell me if you're able to export your project in its entirety by unchecking the Full Range box and checking it again?

Re: BUG REPORT: Exporting video bug on MacOS 10.14.6 from TVP 11.5.1

Posted: 24 Mar 2021, 18:41
by skomdra
Matthieu wrote: 24 Mar 2021, 13:03 Could you please tell me if you're able to export your project in its entirety by unchecking the Full Range box and checking it again?
No, we couldn't, and restarting doesn't help either. Thanks for looking into this :)

Re: BUG REPORT: Exporting video bug on MacOS 10.14.6 from TVP 11.5.1

Posted: 02 Apr 2021, 13:17
by kariP
Don't know if it helps, but this happens on windows as well.
Glad I found this workaround though.

Kari

Re: BUG REPORT: Exporting video bug on MacOS 10.14.6 from TVP 11.5.1

Posted: 02 Apr 2021, 15:15
by D.T. Nethery
Matthieu wrote: 24 Mar 2021, 13:03 Hello,

Thank you for noticing this. I seem to be able to replicate this behaviour: we're going to look into this issue.

Could you please tell me if you're able to export your project in its entirety by unchecking the Full Range box and checking it again?
I have noticed the same problem when exporting from the Project tab.

Unchecking the Full Range box and then checking it again seems to fix the problem , but that workaround procedure must be performed for each project , every time an export is made.

Re: BUG REPORT: Exporting video bug on MacOS 10.14.6 from TVP 11.5.1

Posted: 05 Apr 2021, 02:03
by Soom
+1
happens in Mac OS High Sierra too
must mark the OUT position in order to export properly

Re: BUG REPORT: Exporting video bug on MacOS 10.14.6 from TVP 11.5.1

Posted: 07 Apr 2021, 10:06
by Xavier
Sorry about that ... it's the last time I implement a proposal during the beta testing.

We'd need to be more strict in our release procedure. The hardest part is to properly test the changes.