can't find any camera in video input

Please use this part to report bugs & errors, ask questions & "How to..."
Post Reply
Riyart
Posts: 3
Joined: 06 Jan 2021, 15:53

can't find any camera in video input

Post by Riyart »

Hi, I've been struggling to fix this issue,

there's no camera shown in the video input panel, not even the built-in facetime camera, here's a picture.
I searched a lot but couldn't find any solution

thanks
Attachments
Screen Shot 2021-04-09 at 10.50.49 AM.png
Screen Shot 2021-04-09 at 10.50.49 AM.png (91.74 KiB) Viewed 4819 times
User avatar
D.T. Nethery
Posts: 4225
Joined: 27 Sep 2006, 19:19

Re: can't find any camera in video input

Post by D.T. Nethery »

Riyart wrote: 09 Apr 2021, 09:49 Hi, I've been struggling to fix this issue,

there's no camera shown in the video input panel, not even the built-in facetime camera, here's a picture.
I searched a lot but couldn't find any solution

thanks
Need more info:
Which version of MacOS ? Which version of TVPaint 11 ? (11.0.8 , 11.0.9 , 11.0.10 , 11.5 , 11.5.1 ? ) 32bits Standard edition or 64bits Pro edition ?

Just to let you know, I'm on MacOS 10.14.6 Mojave , running TVPaint 11.5.1 64bits and the Video-In detects both my built-in Facetime camera and also my Logitech C930 webcam. Does TVPaint ask permission to access your camera if you plug-in a webcam ? (when I first plug-in my Logitech C930 and select it , I get a message asking if TVPaint can have permission to access my camera).

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
Riyart
Posts: 3
Joined: 06 Jan 2021, 15:53

Re: can't find any camera in video input

Post by Riyart »

I have MacOS 10.15.7 Catalina and tvpaint 11.5.1 pro 64

the problem is that I can't find whether its Logitech webcam or built-in facetime and tvpaint didn't ask for any permission.
User avatar
D.T. Nethery
Posts: 4225
Joined: 27 Sep 2006, 19:19

Re: can't find any camera in video input

Post by D.T. Nethery »

I noticed recently that I have the same problem now after updating to MacOS 12.5 Monterey. (previously I was running MacOS Mojave ; I skipped Catalina and Big Sur)
I made my own post about it on the Tech Support forum,but wanted to respond here to confirm the problem that Riyart reported. Riyart's post about this problem was 1.5 years ago and received no response from the TVPaint team, so that is why I am bumping this up.

After switching to MacOS Monterey Video Input panel in TVPaint 11.7 (and 11.5.3) is not working at all for me. I have my Logitech C930e webcam plugged in to USB port on my computer , but TVPaint Video Input panel does not detect the device.

Other applications I have on my computer (iGlasses, Webcam Settings, Dragonframe, OBS Studio, CamTwist Studio, Zoom, Skype) can detect and use the Logitech C930e webcam. Only in TVPaint the webcam does not show up in the Video-In panel. The only option shown in the Video Input panel under Device is "None".

I have not noticed the problem previously because 1.) Video Input was still working fine running TVPaint in MacOS Mojave , and 2.) I have not had any reason to use video input for a long time , but now I have a short project which would be useful to have Video In to make pencil tests (the project is traditional animation with pencil on paper).


.

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
Post Reply