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TVPaint start error message - Wibu code not found

Posted: 26 May 2021, 14:49
by D.T. Nethery
I'm getting an error message today when I try to start TVPaint. How can I fix this ?
Screen Shot 2021-05-26 at 8.42.39 AM.jpg

Re: TVPaint start error message - Wibu code not found

Posted: 26 May 2021, 15:03
by Thierry
I'll send you an email as soon as I can.

Re: TVPaint start error message - Wibu code not found

Posted: 31 May 2021, 16:28
by Xavier
D.T. Nethery wrote: 26 May 2021, 14:49 I'm getting an error message today when I try to start TVPaint. How can I fix this ?
David, did you try to hijack TVPaint ??? :wink:
https://www.wibu.com/us/support/faq/faq ... tml#faq-56

Re: TVPaint start error message - Wibu code not found

Posted: 31 May 2021, 16:53
by Thierry
(problem has been solved btw)

Re: TVPaint start error message - Wibu code not found

Posted: 31 May 2021, 18:38
by D.T. Nethery
Thierry wrote: 31 May 2021, 16:53 (problem has been solved btw)
Yes, Thierry helped me sort out the problem via email. I still have no idea what happened , but Thierry had to force rehost my licenses , then I ran a terminal command he gave me, and that fixed the problem.

Re: TVPaint start error message - Wibu code not found

Posted: 31 May 2021, 18:44
by D.T. Nethery
Xavier wrote: 31 May 2021, 16:28
D.T. Nethery wrote: 26 May 2021, 14:49 I'm getting an error message today when I try to start TVPaint. How can I fix this ?
David, did you try to hijack TVPaint ??? :wink:
https://www.wibu.com/us/support/faq/faq ... tml#faq-56
I don't clearly understand if it's anything I did (accidentally) on my end. I think you're joking (the winking emoticon) about me trying to hijack TVPaint , but I would like to know what would have triggered this behavior. The link says something about the software encountering a debugger ... I don't know what that is . Could it have been triggered by some sort of malware on my computer ?

Re: TVPaint start error message - Wibu code not found

Posted: 31 May 2021, 21:29
by Xavier
Yes, of course I was kidding but still this is not supposed to happen.
That could mean that something is deeply analyzing all the running processes on your system, maybe the system itself or maybe a malware indeed.