issue with TVPaint migrating to Mac
Posted: 21 Nov 2021, 18:26
Hello,
Having used TVPaint 11 Pro many years now on windows am migrating to Mac.
- have downloaded TVPaint 11.5 Pro from TVPaint website under my Account / Software / lock code
- have installed on Mac OS Monterey 12.0.1
- have installed driver for dongle
- software starts up but immediately states dongle cannot be found, with dongle attached and lit
- can only state that dongle was purchased with TVPaint 11.0.3 Pro - but see first line download from account from website seems to suggest that 11.5 is ok for purchased license.
Please help.
Kind Regards,
Griet
Having used TVPaint 11 Pro many years now on windows am migrating to Mac.
- have downloaded TVPaint 11.5 Pro from TVPaint website under my Account / Software / lock code
- have installed on Mac OS Monterey 12.0.1
- have installed driver for dongle
- software starts up but immediately states dongle cannot be found, with dongle attached and lit
- can only state that dongle was purchased with TVPaint 11.0.3 Pro - but see first line download from account from website seems to suggest that 11.5 is ok for purchased license.
Please help.
Kind Regards,
Griet
