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Codemeter links not active for installing on Catalina

Posted: 24 Jan 2022, 02:49
by judgeworks
Macbook Pro
OS Catalina 10.15.7

TVPaint installing version 11.5.3 pro (with dongle)

get an error when trying to install the DMG download.

Read the issue with Catalina Mac OS and tried to follow the documentation here:
https://www.tvpaint.com/doc/tvp11/index ... nstall-mac

But when I try to click on any of the links that say to use those links to access correct version of codemeter--the links aren't active.

Is there an updated link to codemeter I can download--or is there another way I can get this version uploaded onto my mac (with the dongle)? I'm not able to change my operating system from Catalina 10.15.7

THanks for any suggestions or solutions anyone may have.

Re: Codemeter links not active for installing on Catalina

Posted: 24 Jan 2022, 11:02
by Dean
Hello, there was an issue with downloads from the TVPaint website but it must have been resolved now. Please redownload the TVPaint installer and it should extract normally.

Re: Codemeter links not active for installing on Catalina

Posted: 24 Jan 2022, 18:27
by Matthieu
Hi,

I have replied to the request you have made through our contact form :-)