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License rehosting error!

Posted: 22 Sep 2023, 16:16
by gjeaks
Hello!

I was using tvpaint yesterday without any issues, I closed the program and when I came back to it and reopened it again, it was saying that I didn't have the license to work on tvpaint. I checked into my codemeter profile and there were two licenses (one temp), both activated. And when I went to rehost the license, it showed the following error.

I uninstalled everything and reinstalled a fresh download and still the error persists.
Is there a solution to this? :(

Re: License rehosting error!

Posted: 25 Sep 2023, 08:59
by Dean
Hello GJeaks, so the issue appeared overnight?
Did you recently install a major OS update, clone or format your hard drive?
Could you send me a screenshot of your Codemeter's main window via PM, please?

Re: License rehosting error!

Posted: 25 Sep 2023, 21:09
by gjeaks
Hi Dean,

I installed an audio interface and have used 'first-aid' from the disk utility, but that's about it. Nothing other than that. I'll send you a PM of the codemeter's main window.

Re: License rehosting error!

Posted: 27 Sep 2023, 07:55
by Dean
Hi, I need some more screenshots, I just responded to your PM :)

Re: License rehosting error!

Posted: 04 Oct 2023, 07:31
by gjeaks
HI,

Has anyone else faced any issue like this? I'm in the middle of a project and I need to get it fixed soon T-T I'm trying to salvage it by using other software but it'll be great if there is a solution to this.

Dean, I have shared the relevant screenshots with you. I feel that the problem is a license rehosting issue, and if the license can be reset I can probably get tvpaint to work. Can it be done from the backend? (I'm just speculating on the solution)

Everytime I open tvpaint I get this window
Screenshot 2023-10-04 at 12.46.33 PM.png
...and I have tried reinstalling it multiple times too.

Re: License rehosting error!

Posted: 04 Oct 2023, 07:37
by Dean
Hello, just responded to your PM, according to what I see, a simple remote license rehost or Codemeter update will be necessary.

Re: License rehosting error!

Posted: 05 Oct 2023, 08:46
by gjeaks
Thank you so much! the issue is resolved.

Re: License rehosting error!

Posted: 07 Oct 2023, 18:21
by 1318022548@qq.com
Does anyone know why my CodeMeter control centre say "CodeMeter service has been stopped' :( :( :(

Re: License rehosting error!

Posted: 09 Oct 2023, 07:26
by Dean
Hello, which operating system and Codemeter version are you currently using?

Re: License rehosting error!

Posted: 14 Oct 2023, 11:02
by gjeaks
My issue has come back after a force restart T-T

Re: License rehosting error!

Posted: 16 Oct 2023, 08:00
by Dean
Hello, I contacted you via PM