Page 1 of 1
Can't stop getting notifications for new versions
Posted: 12 Mar 2025, 08:10
by Hironori Takagi
I received a message from a staff member at the studio saying that the notification of the new version never stops.
The staff member who contacted me is using Windows version 11.7.4 [Wibu], and the notification appears even if she checks "never show again".
I am using Windows version 11.7.3 [Net], and the same problem does not occur. Do you know the cause?
- tvp.jpg (74.85 KiB) Viewed 3877 times
Re: Can't stop getting notifications for new versions
Posted: 12 Mar 2025, 08:27
by Dean
Hello Mr Takagi, in this user's "startup" section of the TVPaint Preferences panel, is the startup configuration set to "remember last used configuration"?
I'm suspecting that the "dont show again" setting doesn't get registered in the configuration file.
Re: Can't stop getting notifications for new versions
Posted: 13 Mar 2025, 06:38
by Hironori Takagi
I asked a staff member who is experiencing this issue to confirm this.
She said that even after setting "remember last used configuration", the alert continues to come up.
Do you have any other ideas for what could be causing this?
Re: Can't stop getting notifications for new versions
Posted: 13 Mar 2025, 08:40
by Dean
Hello Mr Takagi, after some investigation, we found what is causing this issue and it has been fixed for next release.
Re: Can't stop getting notifications for new versions
Posted: 14 Mar 2025, 01:52
by Hironori Takagi
Dean wrote: ↑13 Mar 2025, 08:40
Hello Mr Takagi, after some investigation, we found what is causing this issue and it has been fixed for next release.
Thank you for letting me know that there will be a next release. I will wait for the response.