Welcome to TVPaint Community forums !

I emailed TVPaint directly about this, before realizing there is a tech support forum. Sorry.

When I install the Sentinel Driver that came with TVPaint, it disables the dongle for Lightwave; when I install the Sentinel Driver that came with Lightwave, it disables the dongle for TVPaint. I am using Mac OS 10.5.5. on a Mac Pro.

Anyone else have a similar problem?

Yes, we have already encountered the problem before. I will post some informations asap, we have the solution somewhere in our archives.

Please stay tuned.

To remedy this problem please follow those steps :

* Use your right mouse button on the Layout file in the Lightwave application.
* Select the option show package content
* Go into Content > Framework
* Delete Sentinel.Frameworks

* Use your right mouse button on the Modeler file in the Lightwave directory.
* Select the option show package content
* Go into Content > Framework
* Delete Sentinel.Frameworks

* Install the sentinel attached file.

(the lw.zip file has several screenshots which may help)

Let us know if it worked

I tried that and Lightwave still doesn't recognize the dongle. The lw.zip file was corrupted, so I couldn't open it.

Mark Borok wrote:I tried that and Lightwave still doesn't recognize the dongle. The lw.zip file was corrupted, so I couldn't open it.

ok, I will check it asap.

What's your version of Lightwave ? Is it the 9th ?

Thank you. I'm using version 9.3.

I installed version 7.4 of the Sentinel driver, and TVPaint works fine with that, too, but not Lightwave.

EDIT: Never mind, the problem seems to have resolved itself somehow, even though I did the same things as before. Thanks for your help.

EDIT: Never mind, the problem seems to have resolved itself somehow, even though I did the same things as before. Thanks for your help.

Good to know.
Feel free to post again if you encounter any new problem about this TVP // Lightwave issue.