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Cursor problem in windows 7 32bits and cintiq

Posted: 29 Sep 2010, 15:31
by isd
I installed TVPaint on a win7 computer with 2 screens (a cintiq and a normal screen).
I have no problem using the cintiq with graphic applications except tvpaint.
When I launch tvpaint the cursor doesn't match the tracing point, and this problem persists even if I minimizes TVPaint. The problem disappears when I close tvpaint.

How can I solve it thank you.
A same problem has been reported in 2006 when using tvpaint with a tabletPC. But I am not using a tablet PC (maybe the tablet pc functions of win7 interfere with tvpaint?)
Help please.

Re: Cursor problem in windows 7 32bits and cintiq

Posted: 29 Sep 2010, 15:46
by Hervé
In the preference panel, General tab, uncheck the subpixel checkbox.

Re: Cursor problem in windows 7 32bits and cintiq

Posted: 30 Sep 2010, 04:22
by isd
Hervé wrote:In the preference panel, General tab, uncheck the subpixel checkbox.
Thank you for the reply but even with subpixel unchecked the problem is the same. Moreover, I can't use TVPaint without the subpixel option(in fact subpixel shouldn't be an option ;))

Re: Cursor problem in windows 7 32bits and cintiq

Posted: 30 Sep 2010, 19:13
by Elodie
it's not an option with Mac, it's directly included :mrgreen:

Whatever, that's strange.. of course, you think in updating your soft... ?

Re: Cursor problem in windows 7 32bits and cintiq

Posted: 01 Oct 2010, 14:10
by isd
I have the latest version of tvpaint... Well I have reinstalled the cintiq driver and it doesn't solve the problem. I will try to desinstall everything looking like some tablet driver and reinstall only the cintiq driver... but not sure this is the problem ;_;

Re: Cursor problem in windows 7 32bits and cintiq

Posted: 01 Oct 2010, 14:14
by Hervé
isd wrote:I have the latest version of tvpaint... Well I have reinstalled the cintiq driver and it doesn't solve the problem. I will try to desinstall everything looking like some tablet driver and reinstall only the cintiq driver... but not sure this is the problem ;_;
It's maybe a wintab issue, try to inactivate it in the preference panel.

Re: Cursor problem in windows 7 32bits and cintiq

Posted: 02 Oct 2010, 07:20
by isd
Bingo! Merci beaucoup. C'etait effectivement wintab. Des que je l'ai desactive tout est rentre dans l'ordre!
Heureusement que cette option a ete rajoutee ^^