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New bug after installing Wacom driver - screen rotates

Posted: 06 Jun 2012, 21:36
by Soom
I have installed the latest Wacom driver, and after this every time I switch projects in TVP, I find my work area rotated and the Timeline Notes line appears in the middle of the screen. After I reset the view, the Notes strip is still not in place. Only when I move to another frame, all comes back to normal...
Anybody else has it?
Picture 1(2).png

Re: New bug after installing Wacom driver - screen rotates

Posted: 11 Jun 2012, 07:16
by Elodie
Huh ? What a strange bug O_o

I'm on Mac lion 10.7.4, with Intuos 3 and TVPaint 9.5.21 does not react like this...

Re: New bug after installing Wacom driver - screen rotates

Posted: 13 Jun 2012, 00:53
by Soom
My configuration is Cintiq 12 and Mac OS Leopard (10.5.8)
Maybe I should reinstall drivers or TVP again or something, but I'm too lazy :)

Re: New bug after installing Wacom driver - screen rotates

Posted: 13 Jun 2012, 06:42
by Elodie
Is anyone else here is experiencing this bug ?

Re: New bug after installing Wacom driver - screen rotates

Posted: 13 Jun 2012, 07:55
by Fabrice
:shock: very unusual bug ...

Re: New bug after installing Wacom driver - screen rotates

Posted: 19 Jun 2012, 13:29
by D.T. Nethery
Elodie wrote:Is anyone else here is experiencing this bug ?

I have NOT experienced that problem.

I am on Macbook Pro with OS 10.7.4 , TVPaint 10.0.7 , Cintiq 21" UX .

Soom mentions installing the latest Wacom driver and then experiencing this bug ... I am not sure if I have the latest Wacom driver or not ? What version number is the most recent driver ?
The driver I have on my Macbook is version 6.3.1w2 (23 Apr 2012) . Even if there is a more recent version I will not update my Wacom driver now because at the moment everything is working perfectly with my Cintiq and TVPaint . ( If everything is working well on my computer I don't touch it and hope it stays that way as long as possible ! )

Re: New bug after installing Wacom driver - screen rotates

Posted: 19 Jun 2012, 15:05
by Paul Fierlinger
D.T. Nethery wrote: Even if there is a more recent version I will not update my Wacom driver now because at the moment everything is working perfectly with my Cintiq and TVPaint . ( If everything is working well on my computer I don't touch it and hope it stays that way as long as possible ! )
You make a good point here. Soom might want to consider reimporting and installing an older Wacom driver to see if the problem persists. It would be a good way to verify for sure if the problem is with the driver.

Re: New bug after installing Wacom driver - screen rotates

Posted: 19 Jun 2012, 23:02
by Soom
I have the same 6.3.1w2 version. I don't think there is a more recent one. I have updated, because I had some other problems with Wacom drivers (they didn't disappear though). I will revert to the older driver after I finish a project Im working on now and see if anything changes.

Re: New bug after installing Wacom driver - screen rotates

Posted: 27 Jun 2012, 16:56
by Soom
I have reinstalled the Wacom drivers to the older version and I think that helped. Although I cannot be completely sure: at the same time I had some funny shortcuts conflict, which I solved by assigning the correct shortcuts again. Now everything is fine anyway, hope it doesn't return...