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Damaged TVPaint file, help please T.T

Posted: 26 Oct 2012, 11:10
by Orange1991
When I openend the file today tvpant crashes. Other tvpaint files are ok, only this one doesn't and I really need it today! :(
I have a school presentation and if this isn't fixed on time I have to do it all over and I can't finish it in time.
I have tvpaint 9.5 pro.
Please help me!

Re: Damaged TVPaint file, help please T.T

Posted: 26 Oct 2012, 12:01
by Elodie
Orange1991 wrote:I have tvpaint 9.5 pro.
Are you using the last update (TVPaint 9.5.21) ?
What is your OS ? What is its architecture ?
Can you provide us the file ? We can't fix it by telepathy ;)

Re: Damaged TVPaint file, help please T.T

Posted: 26 Oct 2012, 12:14
by Orange1991
My tvp version is 9.5.1.0 and my os is a windows 7. I tried to upload the file but it doesn't work.

Re: Damaged TVPaint file, help please T.T

Posted: 26 Oct 2012, 12:17
by Elodie
Orange1991 wrote:9.5.1.0
9.5.1.0 ? That's a weird version :lol:

Did you try to download the last update with your activation codes, from the website ?
http://www.tvpaint.com/v2/content/artic ... update.php" onclick="window.open(this.href);return false;
Orange1991 wrote:I tried to upload the file but it doesn't work.
Try a file hoster (rapidshare, wetransfer, etc...)

Re: Damaged TVPaint file, help please T.T

Posted: 26 Oct 2012, 12:19
by Orange1991
If I send it with wetransfer where can I send it to?

Re: Damaged TVPaint file, help please T.T

Posted: 26 Oct 2012, 12:35
by Orange1991
i think it's tvpaint 9.5.3

Re: Damaged TVPaint file, help please T.T

Posted: 26 Oct 2012, 13:01
by Elodie
Orange1991 wrote:i think it's tvpaint 9.5.3
So update your software firstly...