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Saving Issues

Posted: 27 Oct 2012, 14:23
by NancyPants
I seem to have run across this problem twice now in the past week.
I save pretty regularly, and somehow some of my progress didnt get saved.
I checked to see if there were files saved elsewhere but couldnt find any.

Has anyone else had this issue?

Re: Saving Issues

Posted: 27 Oct 2012, 14:38
by Paul Fierlinger
Which version of TVP? PC or MAC? 9.5 or 10? TVP 10 standard or 10 Pro?

Re: Saving Issues

Posted: 28 Oct 2012, 02:44
by ZigOtto
... 32 or 64bit ?

and had you set your Preferences/ "Auto Backup" option to 1 (or more) ?

Re: Saving Issues

Posted: 28 Oct 2012, 12:00
by Fabrice
hello, do you preload the videos in the project file when importing ?

Re: Saving Issues

Posted: 31 Oct 2012, 11:24
by Fabrice
hmmm, by watching on the web the videos about New York (winds, flood, etc ...), I really hope you are fine Nancy. :?

Feel free to continue the discussion at any moment.

Re: Saving Issues

Posted: 31 Oct 2012, 14:33
by NancyPants
Sorry for the late updates.
Went through the crazy Hurricane Sandy stuff and was a little preoccupied. Thankfully, nothing too big happened :)

Anyways,
It was on a MAC I think its version 10 Pro. (School computers, forgot to check before leaving).
I hadnt tried the auto backup option. I will check it once school opens again next week.
Fabrice, the file had no imported videos. Does that change it?

Thinking back, the project kept trying to save in a different area than the one that I last saved it at.
It may have saved in another folder that I couldnt find it in. Is this a setting issue that can be resolved with Auto Backup, hopefully?
(tho strangely, I had the mac search for the files based on name, but it could have saved on a network too)

Re: Saving Issues

Posted: 07 Nov 2012, 16:52
by NancyPants
Issue's resolved! Thanks for the help :)
I didnt do anything but its saving properly now.

Re: Saving Issues

Posted: 07 Nov 2012, 18:18
by Fabrice
hi Nancy,

I was about to answer you. :-)

My idea was to check and/or change the save path. (it could be some weird path on network preventing the software to use it) So saving on the computer desktop could avoid such problems.

To answer your question, the auto-backup option allows you to save manually in the same folder, by adding the time/date informations to the file name.