no letters

[bagilla]

Hi everyone,

I have TVP 9,5 and I work on a mac os10.
and today while starting up...the interface didnt seem to have any letters.
I reinstalled a couple of times with the latest update on the site...but it didnt make any difference.
all functions still work though...I just cant see 'em.
anybody familiar with this problem?

greetz Emanuel

[ematecki]

What version of TVPaint ?
Be sure to use the latest, that's 9.5.21 .

You can upgrade by using "Help > Check for Updates..." (that's the menu entry just above the separator in the last menu).


Also, did you upgrade your MacOSX ?

[bagilla]

Hi and thanx for your reply,

I checked help and check for updates, and it said there are no updates available.
I recently updated tvp through the site actually, because I bought a new macbook pro. that's about one or two months ago. and it worked fine then.

the only thing that happened since then is that i downloaded a trial version of tvp 10 pro. which works fine (as a trial)

[Elodie]

Hi Bagilla,

Sorry, I had your emails yesterday but I didn't have the time to answer you properly

Usually, this kind of bug occurs when the software cannot find the original font used. If I remember well, in TVPaint 9.5, it was the font Arial.

Could download this font from the web, install it and see if TVPaint is now working properly ?

[bagilla]

Hi Elodie, goodmorning,

no problem, thanx for responding.
as far as the font goes...I have a lot of fonts and al lot of different arials aswell.I didnt touch any fonts recently, so I dont think I lost any fonts all of a sudden.
now my tvpaint 10 pro trial doesnt have any letters either.
Could it be that I am only able to download a trial and update ONCE with my codes?
I did throw away my first 10pro trial, hoping that for some reason the 9,5 would work ...(Im desperate !!)
But when I redownloaded and reinstalled the fonts were gone aswell.

can I change the fonttype for tvpaint some where? maybe that helps?

thanx again.

[ematecki]

Yes, you can change the font.

You have to right click on TVPaint's icon, and choose "Show package content".
In the finder window that opens, go to "Contents / Resources / data".
There you find a file called "tvpaint.loc".

BE SURE TO MAKE A BACKUP COPY OF THIS FILE BEFORE MODIFYING IT !!!!!

Right click on it and select "Open with > Other ...", and choose "TextEdit.app"
There you scroll about one page down and you'll find a line looking like this :
$00030 "Arial" requester font

Change "Arial" to some other font.

Good luck and keep us informed.

[bagilla]

It worked!
thanx so much...i changed the font into geneva. which looks fine.
Peter Wassink forwarded another post viewtopic.php?f=10&t=3455&p=27380&hilit ... ng#p27380.
again: thanx so much for the help. I'm happy camper again.