Welcome to TVPaint Community forums !

i asked this in another thread awhile back and didn't hear anything-
i'm trying to use both .14 and .18 in 32 and 64 bit, to see if i have fewer issues with any of them. but after installing 32 and 64 .18 none of my 32 bit versions finish opening anymore. just a white screen. since files don't open on clicking, i always open the program first, either from the sidebar or the app folder, and then file>open the file i want.

.32 seems faster for my computer to process and can work on both screens so i sometimes use it instead of the 64 bit, and the new 64 has some screen artifacts even using a single screen. and i'm getting a couple of crashes a day, and saving super-slow; sometimes takes 10 to 15 minutes, other times very quick. does this sound like a computer issue more than tvp? i've posted some crash reports and pic of the artifacts but haven't had feedback.

Thanks for any input!

Did you change anything of your hardware recently? It might be a good idea to checkt your RAM first: http://osxdaily.com/2011/05/03/memtest-mac-ram-test/
as well as using the disc utility to check your harddrive as well.

thanks man, i'll do both. altho- i haven't changed anything lately- that i know of...
btw- i perused your site a while back and enjoyed it. hopefully i'll visit berlin sometime and offer to buy you a drink.

That's pretty weird. I notice you are using 10.6 mac osx. Unfortunately, we don't have anymore a 10.6 in offices. But it's temporary, we should have one available soon for the development.

I'm sorry to ask you to be patient :/

Did you know you can't install 10.6 on the latest iMacs ? Not even in dual boot...
We found out after upgrading our last machine using 10.6 :(

So we ordered a new machine, and will "recycle" the one still able to be reinstalled in 10.6 (but only after a full format of the HD, that's why we can't do it right now).