crashes....

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djsolomon
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Joined: 14 Oct 2011, 21:07

crashes....

Post by djsolomon »

Anyone else finding that with two projects open there are more crashes with the 10.0 .18 ?
djsolomon
Elodie
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Re: crashes....

Post by Elodie »

Debra, please always give us your information about your computer, its OS, etc...

On my side, I didn't notice this kind of problem.
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Fabrice
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Re: crashes....

Post by Fabrice »

no problem here, but yes, it's difficult to have an idea of what caused the crash.
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djsolomon
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Joined: 14 Oct 2011, 21:07

Re: crashes....

Post by djsolomon »

Hi Elodie & Fabrice -I am on a PC running windows 7
I guess if other users are not having this problem
I may need to reinstall ... Also still the selection
Transform tool is causing crashes ...
My best debra
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Fabrice
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Re: crashes....

Post by Fabrice »

what version of the software are you using ? 10.0.18 ? 32 or 64 bits ?
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djsolomon
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Re: crashes....

Post by djsolomon »

Using latest update 10.0.18
32 bit
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Fabrice
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Re: crashes....

Post by Fabrice »

it should not crash then.

You can maybe try to make a new configuration in TVPaint.
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djsolomon
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Re: crashes....

Post by djsolomon »

ok - what do you mean by "a new configuration " ?
deinstall and then reinstal?
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Fabrice
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Re: crashes....

Post by Fabrice »

if you follow the "Edition Menu > Preferences Panel > Startup Tab", you should be able to activate the startup panel.
then restart TVPaint, and create a new config from the startup panel.
Fabrice Debarge
djsolomon
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Joined: 14 Oct 2011, 21:07

Re: crashes....

Post by djsolomon »

Thanks Fabrice!!!
will my tool bars be automatically deleted or will this just adjust the config?

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Fabrice
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Re: crashes....

Post by Fabrice »

all depend if you create a new config or delete the previous one.
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