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Crashes on MacOSX while importing audio

Posted: 01 Jul 2013, 12:02
by Carnzoid
Hey guys,

I've been having some problems importing audio files recently in tvpaint 10. When I try to import .mov files with audio (I check the import audio box in the import window), it does not import the audio in tvpaint.
It won't import .wav files at all, and it crashes when importing .mp3 files.
And I notice that tvpaint crashes a lot when I try to import .mov files or audio files.
Anyone knows what's going on?

My specs:
OSX 10.6.8
2x2.8 ghz quad-core intel xeon
10 GB ram

Tvpaint 10

Re: Crashes on MacOSX while importing audio

Posted: 01 Jul 2013, 12:43
by Fabrice
Do you use the 32 or 64 bits version of the software ? Which version is it ? ( help > about menu : 10.0.? )

Please can you send us the files making the software crash ?

Re: Crashes on MacOSX while importing audio

Posted: 01 Jul 2013, 12:46
by Carnzoid
I was still looking where I could find that information, but now I know, thanks! :)
It's version 10.0.18 and it's 32 bits.

Re: Crashes on MacOSX while importing audio

Posted: 01 Jul 2013, 12:47
by Carnzoid
The tvpaint files or the movie files? If it's the tvpaint files, they're big and my upload speed is slow.
I can send you one of the .mov files. Where do I send it?

Re: Crashes on MacOSX while importing audio

Posted: 01 Jul 2013, 13:18
by Fabrice
I need those files :
it crashes when importing .mp3 files.
And I notice that tvpaint crashes a lot when I try to import .mov files or audio files.
You can for exemple use wetransfer.com

Please send the link to that guy : http://forum.tvpaint.com/memberlist.php ... ile&u=3394" onclick="window.open(this.href);return false; in a PM.

He will check, but wednesday only.