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I enter my lock codes/unlock codes and I am getting v10.0.18-64 bits download link.
There is no link to the v10.5 upgrade

please advise

I guess you mean 10.5?

Not available yet to ex mirage dongle users...

Sven

masterchief wrote:I enter my lock codes/unlock codes and I am getting v10.0.18-64 bits download link.
There is no link to the v10.5 upgrade

please advise

You probably still have a Mirage dongle...

Masterchief, we can exchange your old dongle for free.
Send a PM to Claudine (CLO in the forum).

Fabrice wrote:Masterchief, we can exchange your old dongle for free.
Send a PM to Claudine (CLO in the forum).

I sent a PM to Claudine... thank you

Fabrice wrote:Masterchief, we can exchange your old dongle for free.
Send a PM to Claudine (CLO in the forum).

I received my new dongle via FedEx yesterday.
I do not have any codes for the new dongle, please advise.

regards,
William

masterchief wrote:

Fabrice wrote:Masterchief, we can exchange your old dongle for free.
Send a PM to Claudine (CLO in the forum).

I received my new dongle via FedEx yesterday.
I do not have any codes for the new dongle, please advise.

regards,
William

Claudine will send them to you by PM.

Do I need to uninstall my TVPaint installation using the Mirage dongle in order to be able to install TVPaint Animation PRO v10.5.1 and use the new dongle and lockcodes.

I went through the same exercise... grab the newest version from the website using your new codes, uninstall the old version and then install the new version.

idragosani wrote:I went through the same exercise... grab the newest version from the website using your new codes, uninstall the old version and then install the new version.

that is what I was thinking... thanx.

existing custom panels and plugins need to be saved out to TEMP folder while trasitioning, OR will they still exist after uninstalling?

My config was preserved, I didn't have to do anything, but better to be safe than sorry.

By all means backup all folders. Whenever I do a complete uninstall of TVP, almost everything is gone with about two items left in the folder. I'm not even sure you need to uninstall though. I'd make a backup in any case and first see what happens when you just install the new over the old.

Paul Fierlinger wrote:By all means backup all folders. Whenever I do a complete uninstall of TVP, almost everything is gone with about two items left in the folder. I'm not even sure you need to uninstall though. I'd make a backup in any case and first see what happens when you just install the new over the old.

thanx Paul

Installing over worked for me. Didn't even have to change my taskbar icon/link.

Sven

ps. 10.5.1 looking good - seems pretty solid. I did find a persistent bug and some oddities that I will post about separately.