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TVPaint registration for multiple users on the same computer

Posted: 02 Oct 2013, 17:01
by Sam B
Hi

I am currently setting up TVP 10 over a network (25 seats on a single dongle). The clients are seeing the dongle on the server fine, and are not asking for the dongle to be connected when TVP starts up. I have registered TVP on the administrator account and it is working fine, but each time a new user account is created on the same computer, TVPaint is asking to be registered for that user, is this normal? We have a lot of users, and it is not going to be practical to register each time a new user account is created.

Following the guide here: http://static.tvpaint.com/downloads/man ... ork-en.pdf" onclick="window.open(this.href);return false; I have tried to copy the .plist file that has the unlock code from the library in the home folder of a successfully licensed user account licensed account to the same location on an unlicensed account, but TVP is still asking for registration.

Is there something that I am missing?

Please let me know if I can provide more info

TVPaint 10.0.1.8 32 Bit (have also tried 10.5.2)

OSX 10.8.5

Kind Regards

Sam

Re: TVPaint registration for multiple users on the same comp

Posted: 03 Oct 2013, 11:21
by Thierry
Hello Sam !

We will send you an e-mail with the procedure.

Re: TVPaint registration for multiple users on the same comp

Posted: 03 Oct 2013, 13:03
by Sam B
Hi Thierry

Thanks, that would be much appreciated.

Kind Regards

Sam

Re: TVPaint registration for multiple users on the same comp

Posted: 27 Mar 2015, 05:12
by Jerome Boulbes
Hello

I have exactly the same problem here.
TVPaint 10.5, Mac OSX server

Yours

Jérôme Boulbès

Re: TVPaint registration for multiple users on the same comp

Posted: 27 Mar 2015, 10:55
by Elodie
Jérôme, for problems regarding network installation, please contact your correspondent at TVPaint (Claudine). The more you will have correspondents, the harder it will be to help you properly :)