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TV Paint Cintiq Pen Issue

Posted: 21 Nov 2013, 00:09
by nlcrbn
Working with TV Paint and every time I make a stroke of the pen on the screen the brush size gets smaller and smaller.

For example, if I start at 5.0. with each stroke of the pen, it drops to 4.5 and 4.0 and 3.5 and so on so forth, until it hits .10.

Any idea on how to fix this?

Mac OS 10.5
TV Paint 10.0.11 Pro
32 bit

Re: TV Paint Cintiq Pen Issue

Posted: 21 Nov 2013, 00:40
by Fabrice
Welcome on the TVPaint boards.

Please update your software to the lastest version : 10.5.3 as well as your Wacom drivers.
It's free for registered users and fixes many bugs.

Then if you have still problems, post again :)

Re: TV Paint Cintiq Pen Issue

Posted: 02 Dec 2013, 20:54
by nlcrbn
It has been updated to 10.5.3 and the same issues is still happening.

It does not happen with the mouse, but only with the pen.

-Neil

Re: TV Paint Cintiq Pen Issue

Posted: 02 Dec 2013, 21:08
by slowtiger
This happened to me as well, until I switched off the buttons on the right of the Cintiq (I'm right-handed), which I was unintentionally pressing with my arm.

Re: TV Paint Cintiq Pen Issue

Posted: 03 Dec 2013, 08:44
by Fabrice
slowtiger wrote:This happened to me as well, until I switched off the buttons on the right of the Cintiq (I'm right-handed), which I was unintentionally pressing with my arm.
indeed, that's something happening often (I had the problem with my old Intuos3)
a good test to do.

Re: TV Paint Cintiq Pen Issue

Posted: 05 Dec 2013, 03:14
by nlcrbn
So I disabled all the buttons on the right hand side - and the problem still persists. Any other suggestions?

-Neil

Re: TV Paint Cintiq Pen Issue

Posted: 05 Dec 2013, 06:55
by Elodie
Unassigned the function increase / decrease size in the shortcut list (Edit > Preference > Configure Keyboard > then unassign the shortcuts "wheel down" and "wheel up")

BTW, are you using the last Wacom drivers ? This bug has been fixed for a while.

Re: TV Paint Cintiq Pen Issue

Posted: 05 Dec 2013, 12:31
by Paul Fierlinger
Elodie wrote:Unassigned the function increase / decrease size in the shortcut list (Edit > Preference > Configure Keyboard > then unassign the shortcuts "wheel down" and "wheel up")

BTW, are you using the last Wacom drivers ? This bug has been fixed for a while.
The latest Wacom driver, 637-5 is a dangerous beast and has caused conflicts with other software when running at the same time. This has been reported by several users on other forums. I tried it twice (the second time by mistake) and in both case it eventually crashed my computer. The first sign that this will happen is when the software does its infamous Wacom pen vanishing act.

Re: TV Paint Cintiq Pen Issue

Posted: 05 Dec 2013, 12:53
by Elodie
Ok, thank you for reporting it again Paul :)

Re: TV Paint Cintiq Pen Issue

Posted: 05 Dec 2013, 14:33
by Paul Fierlinger
Yeah, I'm a sucker for trying anything new the minute it appears. :mrgreen:

Re: TV Paint Cintiq Pen Issue

Posted: 05 Dec 2013, 21:19
by nlcrbn
If I unassign the shortcuts the issue stops, which is great.

One last question, is there any way to make this permanent in the preferences? Not that is a big issue, but everytime I start a new file, the
preferences reset back to the original state. I guess, is there any way to permanently save preferences in the program, outside of a cfg file?

-Neil

Re: TV Paint Cintiq Pen Issue

Posted: 05 Dec 2013, 21:31
by Paul Fierlinger
In preferences set the startup panel to open with your last settings...or you have a few other choices there.

Re: TV Paint Cintiq Pen Issue

Posted: 17 Dec 2013, 12:55
by Elodie
There was a bug on Mac : each time you changed your shortcuts then restarted TVPaint, the shortcuts are still the default ones.

I thought it was fixed on the 10.5.3. As Paul said, be sure of your startup preferences.