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Hi,
While trying to start TVPaint 10.5.5 Pro (32 bit) on my Windows 7 PC I get the following error message:

"TVPaint 10 Pro (10.5.5 - 32 bits)
The program cannot be started because MSVCR80.dll is missing on the computer.
Reinstall the program to fix the problem."

However, this MSVCR80.dll is really present in C:\Windows\winsxs\x86_microsoft.vc80crt_ ...
There are even five such folders containing this MSVCR80.dll.
I hoped to solve the problem by copying this file into the folder where the exe-file of TVPaint is located. But after doing so I get another message at the TVPA-start:

"Microsoft Visual C++ Runtime Library
Runtime Error
Program: C:\Program files\TVPaint Developpement\TVPaint Animation ...
R 6034
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information."

Then I uninstalled TVPA and reinstalled it completely new. But the problem is still existing.
Now I don't know what else I can do. Any help would be appreciated!

Dieter

have you tried to uninstall + re-install all the apps from Apple present on your computer (quicktime, iTunes, iPod, iCloud, ...) ?

here's the detailed steps : msvcr80.dll missing error

Is your Windows-7 up-to-date ?

Hi ZigOtto and Fabrice,
I thank you very much for your quick reponses, especially for ZigOtto's advice and the link.
It seems to be very helpful but I'm afraid to have a lot of work before me.
I will try it in the coming days, when I have some leisure time for it.
My Windows-7 should be up-to-date as the windows-updates always have been installed regularly.
Also an virus check didn't show any problems.

Dieter

This problem is related to windows directly, not to tvpaint.

Indeed, the missing .dll is not from TVPaint but from Microsoft.

Now the problem is solved and I am happy again.
ZigOtto's helpful hint did it! Many thanks to you!

Dieter