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broken brush icon

Posted: 01 Sep 2014, 10:27
by stephenP
Hi guys!
I'm a TVPaint Pro 10.0.18-64 bits user.

In a pinch right now and really need your help.
Right in the middle of project, suddenly things gone wrong.
Those brush settings I've been created is gone, together with the icon, and some of the default brushes is broken as well.
I can't select most of the brush through the square button (those with no icon image).

Can somebody tell me what's wrong here?
here's what i had tried.

Uninstall, erase the registry, restart, re-install, restart.
Things turned to be the same.

Help!
And many thanks

Stephen P
Screenshot!
Screenshot!

Re: broken brush icon

Posted: 01 Sep 2014, 15:02
by mox
UPDATE :)
http://www.tvpaint.com/v2/content/artic ... pdate.php/" onclick="window.open(this.href);return false;

Re: broken brush icon

Posted: 01 Sep 2014, 21:32
by ZigOtto
try again with the last update (10.5.7 or so),
and if your problem does persist, try to start with a fresh NEW Config.

Re: broken brush icon

Posted: 02 Sep 2014, 03:24
by stephenP
thanks for your kind reply guys!
I've tried updating, and the problem is fixed!
Yay.

What's left now is, the creation pack icon is still missing as well.
any idea?

do you mind in telling what does start with a NEW fresh config means?
does that means, uninstall, erase the registry, restart, and installing again?

Thanks.
Yay
tpPaint2.jpg
tpPaint2.jpg (23.01 KiB) Viewed 14704 times

Re: broken brush icon

Posted: 02 Sep 2014, 12:01
by Fabrice
stephenP wrote:thanks for your kind reply guys!
I've tried updating, and the problem is fixed!
Yay.

What's left now is, the creation pack icon is still missing as well.
any idea?

do you mind in telling what does start with a NEW fresh config means?
does that means, uninstall, erase the registry, restart, and installing again?

Thanks.
Yay
tpPaint2.jpg
just open the preferences panel > startup tab and select the "startup panel" option.
from here you should be able to create a new config.

Re: broken brush icon

Posted: 02 Sep 2014, 12:22
by ZigOtto
from the startup panel :
newconfig.jpg
newconfig.jpg (22.68 KiB) Viewed 14686 times

Re: broken brush icon

Posted: 04 Sep 2014, 03:26
by stephenP
Awesomee!!
Thanks guys, setting up the new config + TVPaint update solves my problem.

Cheers,

Stephen P