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Problems with TVPaint and a Wacom Intuos 3

Posted: 20 Oct 2014, 15:30
by Remy
Hello,

I hope this question hasn't been treated yet, I've been searching but I've found nothing.
I work on a Asus Laptop, with Windows 8.1 64bits. My tablet is an Intuos 3 A4.

When I work in TVPaint Animation, I always face the same problem. When I put the cursor on the extreme right edge of the screen, it suddently appears on the left edge, sliding on this edge. And it is the same when I point the cursor to any of the lowest points of the screen; then the cursor appears on the top edge of the screen.

Actually, it also happens in other graphic softwares like photoshop, so maybe it is not here I will find help. Yet I ask here, in cas someone else has faced this problem before.
And I must say english is not my mother tongue, I hope I made myself understood :)

Do you have any idea on how I may fix this?

Thank you very much for your help!

Re: Problems with TVPaint and a Wacom Intuos 3

Posted: 20 Oct 2014, 15:37
by Thierry
Hello Remy,

What version of TVPaint Animation do you use ?
Also, are your Wacom drivers up to date ?

Re: Problems with TVPaint and a Wacom Intuos 3

Posted: 20 Oct 2014, 15:42
by Elodie
Remy, does it occur without using any software ? I mean, you are on your desktop you move on the right corner and it jumps to left corner ?

Re: Problems with TVPaint and a Wacom Intuos 3

Posted: 20 Oct 2014, 16:13
by Fabrice
please try to uncheck "wintab" in the preferences and restart TVPaint.
it might help.

Re: Problems with TVPaint and a Wacom Intuos 3

Posted: 20 Oct 2014, 16:15
by Remy
Hello Elodie and Thierry,

Thank you very much for your help! I checked if my drivers were up to date. Indeed, there was a slighlty newer version I installed, and now the problem seems to be fixed.
(for info, I use TVPaint Animation Pro 10.5.7 64 bits. And the problem only occured when using Photoshop, After effects and TVpaint, and not in the desktop or when using internet)

Ok Fabrice, I just see your message, I'll keep it in mind if the problem comes back.

Thanks again!