TVPaint crashes when trying to save a specific file [SOLVED]

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edm
Posts: 5
Joined: 29 Apr 2015, 21:33
Location: UK

TVPaint crashes when trying to save a specific file [SOLVED]

Post by edm »

Hello!
I seem to have a problem saving a particular scene in TVPaint. I open it up and even if i do no add anything, the software crashes when saving it. I've tried with different scenes and seems to have no problem with them. The only thing i've noticed is that lots of temporary files are created every time TVPaint crashes, but when clicking on them, they don't work.
I don't have another back up of the scene, so it's quite important for me to have it back.
I've tried restarting the computer, but nothing has changed.

I use TVPaint 11 Professional edition on a Windows 7 (64 bit) laptop. Also, i'm working with an external hard drive, where all my files are saved.

Does anybody have some suggestions?
Last edited by edm on 30 Apr 2015, 21:49, edited 1 time in total.
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Thierry
Site Admin
Posts: 2780
Joined: 07 Jan 2013, 08:28

Re: TVPaint crashes when trying to save a specific file

Post by Thierry »

Hello !

Can you send me the project, so we can run some tests ?

Thanks :)
edm
Posts: 5
Joined: 29 Apr 2015, 21:33
Location: UK

Re: TVPaint crashes when trying to save a specific file

Post by edm »

Yeah sure! Where shall i send it to?

[edit]
I've sent you a private message with the link to the file on my Dropbox. Thanks for your help!
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