Welcome to TVPaint Community forums !

Hello,

i just upgraded to version 11 and i find that i cant use it to draw(!), i get very strange jagged lines. I dont get these in TVP 10.5 with the same setup:
am i missing some preference or is this a bug?

My Best
Johannes

its the same brush as in my other forum post : )

http://forum.tvpaint.com/download/file.php?id=6132" onclick="window.open(this.href);return false;

hello,

Please help us to find the issue : http://forum.tvpaint.com/viewtopic.php?f=10&t=6167" onclick="window.open(this.href);return false;

Hello.

• What is your OS and its version : Windows 10 Pro | 10.0.10240
• What is your OS architecture: 64bit
• What is your software version: TVP Animation 11 Pro (11.0.2-64bits)
• What is your software edition: Professional
• For the Professional Edition : What is the architecture:64 bit)

Im Using the 2010 Wacom Cintiq 21UX

Thanks for your help.

"And finally, don't forget to say "Hello", especially when you post in the forum for the first time, we are not machines "

Im not a machine also, i'm a hard working customer who spend 750 € for a software he cannot use.

I would say you were using a line smoothing in TVPaint 10 that is not activated in TVPaint 11.

Hi
Johannes

Have you tried to set tablet to "Wintab" and enable subpixels int the Edit>Preferences>General tab?

Kind Regards Mads

Hello Mads,

the subpixel check did the trick. Thank you very much.

My Best Johannes

Cool, glad i could help.

A thought to the developers.
I can see the subpixel is unchecked by default. Maybe it should be checked by default? To avoid this jagged lines?

-Mads

Mads Juul wrote: A thought to the developers.
I can see the subpixel is unchecked by default. Maybe it should be checked by default? To avoid this jagged lines?

+1 . This has been a source of confusion to some of my online students who use TVPaint 11 on Windows. I have to go through the whole "Do you have tablet set to Wintab with subpixel checked ?" dialogue via emails back and forth , then that fixes their problem. But if this stumbling block could be removed for the new user I think it would be a good idea.

I have a student with a mac who has troubles with jagged lines.
when i tried to switch on subpixel i realised this option is not available on the mac.
What are her options?

The problem is that the lines become stepped, more so when drawing zoomed out.
In Windows this issue is typicly solved with the subpixel option.

The behaviour you describe is different (and not linked) to this topic (which is a Window issue).

For Mac, everything is explained here : http://forum.tvpaint.com/viewtopic.php?f=10&t=9223" onclick="window.open(this.href);return false;

Thanks Elodie, i was looking for that thread.
So unfortunately there is no solution yet.

Except workng in full screen mode :/

Elodie wrote:Except workng in full screen mode :/

duh.. ok i missed that
thanks Elodie

You're welcome !