"TVPaint closed unexpectedly"

[artsmermaid]

I own a Mac and for some reason, if I quit by myself (like close the program after I'm done) or at random, I will get the message "tvpaint has closed unexpectedly." Is it just me or is this happening to anyone else?

[slowtiger]

Happens to me sometimes. No big deal, happens with other programs as well.

[Sewie]

Happens to me regularly as well. I haven't made mention of it because it never made me lose any files. The last file always opened just fine.
But if it's a bug, it ought to perhaps be looked at?

[artsmermaid]

I think it might be a bug because if i make room adjustments, hit close, then reopen, it goes to how it was before I changed the room

[artsmermaid]

that or the mac update being sucky

[Thierry]

On which version of TVPaint and which version of MacOSX does this message appear ?

[artsmermaid]

MacOSX El Capitan version 10.11.1
TVPaint version 11

[Elodie]

If you upgraded your MAc from an older Mac OS, it may be the problem : I ha terrible issues after upgrading to Capitan (not only with TVPaint : web browser, emails... even using the finder was a nightmare).

I've completely re-installed my Mac and now everything is working fine.

[artsmermaid]

What did you reinstall it to and how?

[Elodie]

I've reset my Mac if you prefer, like if it was a new fresh computer, with nothing installed on it but the OS.

[artsmermaid]

does it effect any of your files?

[Elodie]

Yes, since it's a full reset you must backup your files first.