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TVPaint 11 quits after 30 minutes of work!

Posted: 27 Jan 2016, 14:10
by zanimation
Hi, I have TVPaint 11, using it with Mac OS 10.6.8, it is two days that it quits after 30 minutes of use...without warning.
Possible solution of this problem?
Thank you!

Re: TVPaint 11 quits after 30 minutes of work!

Posted: 27 Jan 2016, 14:45
by Thierry
Hi,

I think I am going to need a little bit more information...
First of all, which version of TVPaint Animation 11 are you using ? (it's written in the title bar) It's possible that you are not up-to-date.

Also, MacOSX 10.6.8 isn't supported by TVPaint Animation 11 (it isn't even supported by Apple...), so we can't guarantee that TVPaint will work flawlessly on it..

Re: TVPaint 11 quits after 30 minutes of work!

Posted: 01 Feb 2016, 12:11
by Splatt
Thierry wrote:Hi,

I think I am going to need a little bit more information...
First of all, which version of TVPaint Animation 11 are you using ? (it's written in the title bar) It's possible that you are not up-to-date.

Also, MacOSX 10.6.8 isn't supported by TVPaint Animation 11 (it isn't even supported by Apple...), so we can't guarantee that TVPaint will work flawlessly on it..
Just wanted to say thanks Thierry as mine was closing down all the time too and I just checked to find I'm using an old version. I just updated to the latest version and it's working great so far. Would be cool if it notified when an update is available though.

Re: TVPaint 11 quits after 30 minutes of work!

Posted: 01 Feb 2016, 20:44
by Fabrice
it's in our TODO list.