Welcome to TVPaint Community forums !

Hello! I have TVPaint 11 Standard, version 11.0.2, and it's downloaded on a 64 bit Asus EEE Slate EP121 Tablet PC. I have Windows 7. Since my tablet is a little old, sometimes the stylus disconnects from the tablet and doesn't work right, so I turn my tablet off and back on. I did this recently, making SURE to save my Tvpaint file before I quit, but when I booted my tablet back up again, Tvpaint was acting strange. I didn't think to get any screenshots, but the workspace had seemed to be completely reset itself, and the strangest thing was that the color wheel had shrunk in size and I couldn't fix it. At this point I couldn't open any files. I removed the dongle several times before finally manually resetting the workspace, returning the color wheel to its normal size again. I could open every file but the one I had open (and clearly know I saved and quit the program) when the stylus went out of whack. Whenever I open the file, Tvpaint becomes unresponsive. I've heard that if a file gets corrupted you get a message that says "Bad File"? Is this the file or the program? Is there anything I did to prompt this reset? Does anyone have any ideas?

Hello Bop, that's a weird behaviour, indeed !

Have you tried to reset your config ? To do so, when opening TVPaint, hold "Ctrl" to display the Starting panel. You can reset the config here by hitting "delete".

http://www.tvpaint.com/doc/tvp11/index. ... nces-start" onclick="window.open(this.href);return false;

Then, try to open your file.

Thank you so much for responding. Unfortunately, it didn't work. Every other file is working, I don't understand what's wrong. Should I send you the file?

Could you then us the file so we developers can check what's wrong ?

For some reason it won't let me attatch it onto this post either! What a nasty file! Would you like me to send it by email instead? If so, which email?

Probably because it's too big

Send it by wetransfer to Thierry (tcantet[@]tvpaint[.]fr)

Okay, I sent it! Thank you so much.

I've recieved your project.
I'll forward to the developpers so they can try to recover some data.

We did manage to recover some data, but not a lot, as most of it was lost.
You should have recieved a link to download what we were able to recover.

Thank you, even this much helps! You gave me much more than I expected, thank you again!!