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Crash Opening File with Image Sequence TVP 11.0.3
Posted: 10 Apr 2016, 02:37
by alexxgrigg
Hi guys. After updating to 11.0.3 this week I can no longer open a file that references a PNG image sequence. It crashes the program and gives this error-
Running
Windows 10 (OS Build 10586.164)
TvPaint Standard 11.0.3 (32bits)
Any advice?
Re: Crash Opening File with Image Sequence TVP 11.0.3
Posted: 11 Apr 2016, 03:47
by Elodie
Could you please send us the file (dropbox or wetransfer).
If it's private, please send it to tcantet[@]tvpaint[.]fr (I am out of the office, so I won't be helpful).
Re: Crash Opening File with Image Sequence TVP 11.0.3
Posted: 11 Apr 2016, 07:14
by Fabrice
not a bug.
We have updated the PNG library to the latest version because of too much bugs and compatibility problems in various productions.
Reading your error message, it appears that your PNG file(s) is/are corrupted (>> incorrect sRGB profile) and then made the software crash.
I don't know from where comes your file, but try to change the color profile.