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Re: Pen doesn't draw anymore, if used outside of TVPaint
Posted: 15 Oct 2015, 08:53
by Elodie
Peter, could you record this and show me ?
Re: Pen doesn't draw anymore, if used outside of TVPaint
Posted: 15 Oct 2015, 11:54
by schwarzgrau
I can confirm the behavior Peter mentioned and recorded it, even if I don't know why...
[qt]960,540,
http://schwarzgrau.com/upload/eraser.mov[/qt]
Re: Pen doesn't draw anymore, if used outside of TVPaint
Posted: 15 Oct 2015, 12:35
by Peter Wassink
yes similar thing, though i never have it while drawing like you show here(knock on wood) its always when coming from somewhere else f.i. keyframer.
to tap the back of the pen i flick it over my thumb till it touches the screen, that way i don't need to turn the whole pen like you do in the video (much faster thus minimizing the hassle)
Re: Pen doesn't draw anymore, if used outside of TVPaint
Posted: 15 Oct 2015, 13:08
by Elodie
Thnak you Schwarzgrau, but I'm missing some context. I mean, what were you doing before it happens, which function where you using, etc... ?
Re: Pen doesn't draw anymore, if used outside of TVPaint
Posted: 16 Oct 2015, 11:09
by schwarzgrau
Oh sorry, I didn't know this could be important. I clicked on a quicktime movie (Quicktime player X) with my stylus and then in the TVPaint window.
Re: Pen doesn't draw anymore, if used outside of TVPaint
Posted: 16 Oct 2015, 11:37
by Elodie
Hmm, cannot reproduce it with Capitan, even with several screens and a Cintiq.
Re: Pen doesn't draw anymore, if used outside of TVPaint
Posted: 16 Oct 2015, 11:43
by schwarzgrau
Hmmm I guess an update to Capitan wouldn't be a good idea, so is there maybe some Mac in your office with Yosemite or Mavericks installed?
Re: Pen doesn't draw anymore, if used outside of TVPaint
Posted: 16 Oct 2015, 12:18
by Elodie
Indeed : between upgrading to Capitan or breaking my leg, I should have chosen the second option.
My other colleagues are busy at the moment, they will run some tests later or on Monday
Re: Pen doesn't draw anymore, if used outside of TVPaint
Posted: 12 Feb 2016, 03:11
by Simone
Are there any news about this issue?
I tried upgrading to el capitan but I'm keeping having the same problem here too.. this is so annoying, each time I "go out" of tvp and come back I have to click randomly with the mouse and the cintiq stylus till the pen doesn't work again.
I tried both in osx 10.10 and 10.11 and with a cintiq companion hybrid and a cintiq 24 hd and the problem is always there..
Re: Pen doesn't draw anymore, if used outside of TVPaint
Posted: 12 Feb 2016, 09:26
by Elodie
Are you in "mirror display" mode ? I have a similar issue only when I'm using this mode.
Re: Pen doesn't draw anymore, if used outside of TVPaint
Posted: 12 Feb 2016, 10:00
by schwarzgrau
I still got this problem without a mirrored display and it seems it has nothing to do with the quicktime player, but maybe with the quicktime frameworks? Since this problem persists using DJV instead of the quicktime player
Re: Pen doesn't draw anymore, if used outside of TVPaint
Posted: 12 Feb 2016, 19:54
by Simone
I'm not in mirror display mode neither, I have an "extended display" through different monitors
Re: Pen doesn't draw anymore, if used outside of TVPaint
Posted: 14 Feb 2016, 07:17
by Elodie
Simone : so, you unchecked the option "displays have different spaces" in the Mission control (in Mac system preferences), right ?
Re: Pen doesn't draw anymore, if used outside of TVPaint
Posted: 15 Feb 2016, 00:38
by Simone
Yes, it is unchecked
Re: Pen doesn't draw anymore, if used outside of TVPaint
Posted: 15 Feb 2016, 06:19
by Elodie
Ok, so there is something else to check. I'm out of the office until Feb. 22nd : feel free to send me a reminder via a PM, if I forget