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How to get TVPaint 9.5 to work on Windows 10?

Posted: 28 Dec 2016, 10:52
by Actionbob
Hello People,

for a while now, I'm locking for a solution to get my Version 9.5 of TVPaint to work after
the anniversary update of Windows 10. As other ppl I get these error messages :

TVPaint has stopped working.

A Problem caused the Program to stop working correctly. etc...
*you know how this goes

When trying to debug it, Visual Studios tells me there is a problem
with the .dll and .pdb Data like followed :

Unhandled exception at 0x76555727 (SHCore.dll) in TVP Animation 9 Pro.exe: 0xC0000005: Access violation reading location 0xB774BEB6.
If there is a handler for this exception, the program may be safely continued.

This has been discussed around here but I couldn't find a solution to this so far.
Is there a fix by now or a work around i can use, I tried a lot and getting no results
so far.

Re: How to get TVPaint 9.5 to work on Windows 10?

Posted: 28 Dec 2016, 10:55
by Elodie
Create a new account where you will use TVPaint Animation only.

... or upgrade to version 11 :wink:

Re: How to get TVPaint 9.5 to work on Windows 10?

Posted: 28 Dec 2016, 11:32
by Actionbob
Ok, ... so just that we are on the same page.
What kind of acc do you mean exactly? A new Windows acc ? Witch doesnt make much sense to me
since OS update is omnipresent on a mashine. I got two laptops, one is working with Win 8 and one with 10. The point is I wanted to get it to
work on my Win 10 Laptop. Plus I feel kinda cheated if I have to get an Upgrade to TVPaint 11 <witch aint free>, since everything was fine before that darn upgrade.
Downgrading Win 10 isnt an option anymore <only possible for ten 10 days, then u r screwed>, I consider reinstalling Windows 8 but still, not satisfying.

Again enlighten me about the acc pls. Ill definitly will try that. Thx and I hope there is something out there.

Re: How to get TVPaint 9.5 to work on Windows 10?

Posted: 28 Dec 2016, 14:21
by D.T. Nethery
There is a topic where this issue with Windows 10 was covered in detail :

http://forum.tvpaint.com/viewtopic.php?f=10&t=10127" onclick="window.open(this.href);return false;

See that topic.

Re: How to get TVPaint 9.5 to work on Windows 10?

Posted: 28 Dec 2016, 16:27
by Actionbob
Alright, the new acc of Win 10 on my Laptop is able to run the App <Version 9.5, I also tried the 10 pro demo>.
Not the best Solution but it'll keep me in business for a while.

Thanks