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TV Paint 10 Won't Launch
Posted: 22 Feb 2013, 23:59
by hilary
I upgraded to TVP 10 a while back and have kept 9.5 on my PC (so I can still output to quick times if I want) it has worked fine for months. Last time I opened it I got this error
- TVP Launch Error.jpg (38.24 KiB) Viewed 19412 times
and now neither of them will open at all - any ideas?
Re: TV Paint 10 Won't Launch
Posted: 23 Feb 2013, 02:05
by hilary
Hi Tech Support -
Sorry I bypassed the read me before post
Specs are as follows:
Windows 7 Pro
64 Bit OS
10 GIgs Ram
Intel Core i7 CPU 930@2.8 GHZ
Re: TV Paint 10 Won't Launch
Posted: 23 Feb 2013, 06:20
by Fabrice
hello Hilary, is it when you open a specific file ? or when you launch the software ?
Re: TV Paint 10 Won't Launch
Posted: 23 Feb 2013, 17:35
by hilary
Hi Frabrice -
Just opening the software - no file involved. Should I just re - install?
OK so an update on this issue - my adobe software wouldn't launch either so I cleaned the PC (Cookies, temp files, defrag, and a scan for issues) rebooted and now I can open Adobe and TVP will launch but I am still getting the bad file error. Don't get it...
Re: TV Paint 10 Won't Launch
Posted: 24 Feb 2013, 16:21
by Fabrice
can you try to reinstall ?
Re: TV Paint 10 Won't Launch
Posted: 24 Feb 2013, 23:42
by hilary
Hi Fabrice -
If it keeps happening I will - the Adobe issue makes me think that something else is going on with my system
Thanks,
Hilary
Re: TV Paint 10 Won't Launch
Posted: 25 Feb 2013, 05:10
by Fabrice
if you hold the ctrl key when starting, then the startup panel should appear.
once in the panel, try to reset the configuration, it might help.
Re: TV Paint 10 Won't Launch
Posted: 25 Feb 2013, 18:29
by hilary
Hi Fabrice -
Do you mean starting up the system and resetting the config - or do you mean when specifically starting TVP?
Cheers,
HIlary
Re: TV Paint 10 Won't Launch
Posted: 26 Feb 2013, 08:37
by ematecki
Hold ctrl when starting TVPaint.
Re: TV Paint 10 Won't Launch
Posted: 27 Feb 2013, 02:23
by hilary
Hi -
I updated TVP 10 to 10.0.14 and that seemed to work - thanks for the help!
Hilary
Re: TV Paint 10 Won't Launch
Posted: 03 Mar 2013, 18:50
by Fabrice
you are welcome, I look forward to see you again in a few weeks.
