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Strange problem with graphics
Posted: 22 Apr 2014, 11:56
by Kayaha
I bought recently TVPaint10 and I use new mac Processor 2 GHz Intel Core i7Memory 8 GB 1600 MHz DDR3,Graphics Intel Iris Pro 1024 MB.
But I am getting such picture when I am movie window with some tools . here you have attachment. Anyone can help me ? Anyone know what douse that problem?
Re: Strange problem with graphics
Posted: 22 Apr 2014, 12:28
by ZigOtto
what's your tvpa version (v10.x.x) ?
Re: Strange problem with graphics
Posted: 22 Apr 2014, 12:29
by Kayaha
that is TVPaint 10 Pro 10.5.5 -64 bits
Re: Strange problem with graphics
Posted: 22 Apr 2014, 12:40
by slowtiger
I remember this happening to me from time to time, but not often enough to worry.
Re: Strange problem with graphics
Posted: 22 Apr 2014, 12:46
by Thierry
Hello Kayaha,
Do your Mac have a Retina display ? There is a known issue with Retina displays when you open TVPaint in high resolution mode.
To fix it, go to Applications, select TVPaint, and then press
Cmd + i, this will open a little pop-up like this one :
Then, click on "Open in Low Resolution", the glitches should disappear.
Re: Strange problem with graphics
Posted: 22 Apr 2014, 12:55
by Kayaha
Thanks a lot, I did it! I hope it works perfect now!