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truncated menus

Posted: 21 Dec 2015, 12:18
by peji
Hello

I have issue with my tvpaint
all my menus are truncated (cf screenshot)


I run tvpaint 10.5.7 on a macbook air (OSX 10.9.5)
I've reinstalling but nothing has changed.

Has anyone got this problem before?

Thx

Re: truncated menus

Posted: 22 Dec 2015, 05:55
by Elodie
Hello !

Usually, this bug happens when Arial font is missing. You should re-install this font and reset your TVPAINT config (Finder > Go to menu > hold "alt" to display the Library > delete "TVPaint Animation 10 Pro" folder).

Btw, are you the guy who called yesterday ? Someone with the exact same issue phoned us to get helped.

Re: truncated menus

Posted: 22 Dec 2015, 16:12
by peji
Hello !

Thank you! It was my colleague who call yesterday. the problem is fixed, she reinstalled the arial font and now it's working very well.
Thank you again.

Have a nice day.